Terms and

Conditions

Terms and Conditions for Toffease Website

  • Toffease is a brand name that is owned by AMT Care Pvt. Ltd. The Toffease website provides information about the Toffease brand and its products, and allows customers to purchase Toffease products online. It is important to understand that the information provided on the website is for informational purposes only, and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

  • Before using any Toffease product or beginning any new healthcare regimen, it is important to consult with a qualified healthcare provider. By accessing the Toffease website and purchasing any of our products, you agree to the terms and conditions set forth in this document. If you do not agree to these terms, you should not use the Toffease website or purchase any Toffease products.

1. Product Information

  • Toffease offers three products: Chumyum, Mumyum, and Livyum. Each product is made from natural, plant-based ingredients that are carefully selected for their potential health benefits. The ingredients for each product are listed on the website for your review.

  • Please note that the statements made on the Toffease website regarding the efficacy of our products have not been evaluated by the Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease.

2. Pricing and Payment

  • The prices of our products are listed on the Toffease website and are subject to change without notice. We accept payment by credit card and debit card through our secure online payment processing system. Additionally, we offer Cash on Delivery (COD) as a payment option for our customers. COD is only available for orders within certain areas and is subject to an additional fee. Please note that orders paid for using COD may take longer to process and deliver compared to other payment methods.

  • Furthermore, we also offer various promotional discounts and coupon codes from time to time. These discounts and codes can be applied during the checkout process, and their terms and conditions will be clearly stated. Please note that these promotions may have an expiry date or may be subject to other restrictions.

  • Lastly, all prices listed on our website include taxes and any applicable fees, except for shipping and handling fees, which will be calculated and displayed at checkout.

3. Shipping and Delivery

  • Toffease ships products within the United States. Shipping fees will be applied to your order and are based on the weight of the package and the shipping destination. We aim to ship all orders within 1-3 business days after payment is received. You will receive a tracking number via email once your order has shipped.

  • Please note that delivery times may vary based on your location and shipping method. Toffease is not responsible for any delays in delivery that may occur due to factors beyond our control, such as weather, carrier delays, or customs processing.

4. Returns and Refunds

  • Toffease understands that sometimes products may arrive defective or damaged. In such cases, customers are eligible to return the product and receive a refund. However, this option is only available within a week after the product has been delivered. After this time frame, Toffease will not accept returns or provide refunds.

  • It is important to note that Toffease will not cover any shipping costs associated with the return of the product. This means that the customer is responsible for paying for the shipping fees, which may vary depending on the location and the courier used.

  • To qualify for a refund, the returned product must be unopened and in its original packaging. This is because Toffease wants to ensure that the product has not been tampered with or used in any way. If the returned product is not in its original packaging, Toffease may refuse to issue a refund.

  • By providing these guidelines, Toffease aims to maintain transparency and fairness in its returns and refunds policies.

5. Intellectual Property

  • The Toffease website and all of its content, including but not limited to text, images, graphics, logos, and software, are the property of Toffease and are protected by United States and international copyright laws. You may not use, reproduce, modify, or distribute any content from the Toffease website without our prior written consent.

6. Disclaimer of Warranties

  • Toffease makes no representations or warranties of any kind, express or implied, regarding the use or results of its products. By using our products, you acknowledge and agree that Toffease shall not be liable for any damages, whether direct, indirect, incidental, or consequential, arising from the use or inability to use our products.

7. Indemnification

  • You agree to indemnify, defend and hold harmless Toffease, its affiliates, officers, directors, employees, consultants, agents, and licensors from any and all claims, liability, damages, losses, expenses, and/or costs (including but not limited to reasonable attorneys’ fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights, including without limitation, intellectual property rights or privacy rights.

8. Limitation of Liability

  • In no event shall Toffease, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

9. Dispute Resolution

  • Any dispute, controversy or claim arising out of or in connection with these Terms or the breach, termination, or invalidity thereof, shall be resolved through amicable negotiations between the parties. If the parties are unable to resolve any dispute, controversy or claim within 30 days from the date of initiation of the negotiations, such dispute, controversy or claim shall be resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996 (India) and shall be conducted by a sole arbitrator appointed by Toffease. The venue of arbitration shall be New Delhi, India.

10. Governing Law and Jurisdiction

  • These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

11. Termination

  • Toffease reserves the right, at its sole discretion, to terminate or suspend your access to all or any part of the Service at any time, with or without notice, for any reason, including without limitation, breach of these Terms.

12. Changes to Terms

  • Toffease reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

13. Contact Us

  • If you have any questions about these Terms, please contact us at info@toffease.com.